01. Do you offer equipment suitable for home use?

Yes, we provide a range of compact strength training equipment ideal for home use. Options like our multi-functional strength trainers and free weight sets cater to various training needs, allowing you to enjoy full-body workouts at home. For those wanting a cardio option, we also offer compact machines like rowing machines. Our home-use equipment is easy to install and maintain, suitable for both beginners and experienced users.

02. What types of fitness needs do our equipment support?

Our equipment supports a variety of fitness needs, with a primary focus on strength training to help users achieve muscle building, strength enhancement, and body sculpting. Whether for beginners or advanced athletes, we offer equipment that meets various training intensities. Our range also includes cardio equipment, such as rowing machines, ideal for endurance training and overall fitness improvement. Designed for durability, our equipment is suitable for home gyms, commercial fitness centers, and professional training facilities.

03. What is the warranty period for the products?

All of our equipment comes with a one-year full machine warranty. During this period, if you encounter any quality issues or require maintenance, our customer service team is here to provide comprehensive support to ensure your equipment stays in optimal condition.

04. Do your products comply with international safety standards?

Yes, our products strictly adhere to international safety standards to ensure safety and reliability. Each piece of equipment undergoes rigorous quality control during design and manufacturing, meeting the requirements of relevant international certifications. Whether it’s strength or cardio equipment, we are committed to providing high-quality fitness equipment that meets global standards, giving you peace of mind.

05. Do you provide installation instructions or tutorials?

Yes, we provide detailed installation instructions with each piece of equipment to help you set it up quickly and safely. You will find a printed installation manual included with your equipment. Additionally, some products have installation video tutorials available on our website for a more visual guide. If you encounter any issues during installation, feel free to contact our support team, and we’ll be happy to assist you.

06. What should I do if the equipment malfunctions?

If your equipment malfunctions, please contact our customer support team directly. Provide the equipment model, purchase date, and a description of the issue, and our professional team will offer detailed guidance and support. Depending on your warranty coverage, we will arrange for repair or replacement to ensure your equipment is back in working order as soon as possible.

07. Is customization available for your equipment?

Yes, we offer customization services for our equipment to meet your unique needs. You can choose colors, add branding, and even modify specific features to align with your brand or usage requirements. We provide comprehensive OEM and ODM services to ensure your equipment not only reflects your brand image but also delivers excellent performance. Feel free to contact our support team for more information on customization options.

08. How do I maintain the coating and surfaces of the equipment?

To preserve the appearance and durability of the equipment’s coating, we recommend regularly cleaning surfaces with a mild cleaner and avoiding abrasive or corrosive products. Use a soft cloth to gently wipe down surfaces to prevent any coating damage. For additional care tips, feel free to contact our customer support team.

09. Can I schedule a visit to your showroom?

Yes, we welcome clients to visit our showroom to explore our products and experience the equipment firsthand. Please contact our customer support team in advance to schedule an appointment, ensuring we can provide you with the best tour experience.

10. How do I choose the right fitness equipment for me?

Based on your fitness goals, training experience, and available space, our team can recommend the best equipment for you. Please contact our customer support team for personalized advice.

11. What is the production and delivery timeline for the equipment?

The production and delivery timeline depends on the order size and customization requirements. Some of our popular models are kept in stock, allowing for faster delivery. For non-stock items, production is arranged promptly upon order confirmation, with shipping scheduled upon completion. For specific timelines, please contact our customer support team for more details.

12. Do you offer global shipping services?

Yes, we offer global shipping services. Shipping times and costs may vary by destination. Please contact our customer support team for more details.